Is there a potential risk for insurers as a result of the Consumer Rights Act 2015 (CRA) bringing digital content into the mainstream of product liability? Alternatively, does it create an opportunity for insurers to develop a new insurance product?
The Internet of Things (IoT) is frequently described, without exaggeration, as the “second digital revolution”.
The “traditional” method of information processing within industry and government entails sourcing information internally from research and investigation and externally from public sources, the internet and information suppliers. The information is stored in databases and used to produce analysis and reports on the basis of which human decisions and action are taken.
The IoT works very differently – sensors and actuators are embedded in physical objects and linked to computers and smartphones by wireless networks including 4G, Wi-Fi and Bluetooth for analysis and responsive action.